Contact Us

OUR SUPPORT TEAM IS HERE TO HELP

We strive to give you the best possible experience every time you contact us. Our promise is simple: a real person answers, and every message gets a reply.

Whether you need help choosing the right part, want to know where your order is, or need to arrange a return, we are here.

WhatsApp (fastest)
+86 159 1313 4005

Email
motojini@outlook.com

Response time
We reply to email and WhatsApp messages within 1 business day, Monday to Friday. Messages received at the weekend are answered on the next business day.

Before you write
For order status and tracking, have your order number ready. For returns, exchanges, damaged items or warranty questions, our Returns & Refunds policy explains the 30-day window, who pays return shipping, and how to start a claim. For delivery times and duties, see our Shipping policy.

Business details
MOTOJINI Parts & Accessories
1st Floor, Trading Plaza No. 2, Huanan City, Xi'an, China